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TALKING-MATTERS IS A SYDNEY BASED PRACTICE AND ALL APPOINTMENTS ARE HELD ON SITE. FOR THOSE CLIENTS WHO LIVE OUTSIDE OF SYDNEY. ALTERNATIVE COUNSELLING FORMATS ARE AVAILABLE INCLUDING SKYPE AND PHONE.

THE APPROACH MATTERS

BEFORE ENTERING THE COUNSELLING ARENA IT IS RECOMMENDED THAT THE CLIENT HAS AN OBJECTIVE. THIS MAY INDEED CHANGE, EVOLVE OR EXPAND DURING THE COUNSELLING PROCESS. IN THE CASE OF COUPLES, WE ADVISE THAT BOTH INDIVIDUAL AS WELL AS MUTUAL GOALS BE CONSIDERED.

TIMING MATTERS

FOR RESULTS TO OCCUR TO EFFECT LIFE CHANGE, A MINIMUM OF 6-8 SESSIONS IS RECOMMENDED. AT THE INITIAL INTAKE SESSION, A COLLECTIVE AGREEMENT IS MADE AS TO THE REQUIRED TIME FOR THERAPY. THIS IS BASED ON MUTUAL ACCORD AND POSITIVE THERAPEUTIC ALLIANCE BETWEEN CLIENT AND THERAPIST. EACH SESSION HAS A DURATION OF ONE HOUR OR NINETY MINUTES. THE FIRST SESSION IS NINETY MINUTES TO COMPLETE ALL INTAKE REQUIREMENTS.

DUTY OF CARE MATTERS

AS A COUNSELLOR, MARIE ROWLAND IS BOUND BY A PROFESSIONAL CODE OF ETHICS AND WORKS WITHIN A FRAMEWORK OF GUIDELINES. ALL INFORMATION IS REGARDED AS CONFIDENTIAL EXCEPT IN CASES TO DO WITH CRIMINALITY, CHILD ABUSE, VIOLENCE OR IN LIFE THREATENING INSTANCES. FURTHER PROFESSIONAL ASSISTANCE IS OFFERED THROUGH A REFERRAL NETWORK IF DEEMED NECESSARY.

CANCELLATION/TERMINATION MATTERS

WE REQUEST 24 HOURS NOTICE FOR CANCELLATION OTHERWISE FEES WILL BE CHARGED. THIS IS WAIVED IN CASES OF DURESS OR UNFORSEEABLE CHANGE IN CIRCUMSTANCES. AT ANY TIME BOTH THE CLIENT AND COUNSELLOR HAVE THE RIGHT TO TERMINATE SERVICES. FEEDBACK IS PROVIDED BY MARIE ROWLAND AND IN THE CASE OF CLIENT TERMINATION, DISCUSSION IS WELCOMED.

FEE MATTERS

FOR INDIVIDUAL CLIENTS ONE HOUR $95/90 MINUTES $120 (INCLUDES GST) FOR COUPLES/FAMILIES: ONE HOUR $110/90 MINUTES $140 (INCLUDES GST) SKYPE OR PHONE SESSIONS ARE ONE HOUR $80/90 MINUTES $100